|  BounceTel has become one of the nation’s fastest-growing phone service providers by focusing on cost-effective, easy-to-use telephone service with 99.999% reliability.
We offers multiple solutions for our Tampa Bay small businesses.
Do you own your equipment?
We are able to provide dial tone only. If your phone system is outdated, we supply all the equipment.
Looking to purchase a PBX?
BounceTel offers a unique product designed to meet all your telephony needs.
We deliver you a turn-key solutions with “one-stop” support for all your communications needs. Redundant Network Operations Centers in the Tampa Bay area constantly monitor the entire system – including the last mile to your office – and provide 24/7 support with one easy call to expert technicians.
Whether you’re starting a new company, expanding an existing one or updating a legacy PBX phone system, BounceTel’ hosted solutions give you superior bandwidth, a telephone system customized to your business needs, professional support and systems management for one predictable monthly fee. In fact, most clients discover that they save up to 25% of their total communications charges when they switch to BounceTel.
BounceTel Services Include:
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Digital Trunks
You will have unlimited calling via commercial grade IAX2/SIP trunks connected to local PRI's. We send every call from our redundant data centers multiple locations. You have the option of inbound calling with US numbers provided by Bouncetel or your own number ported within. Our platform gives small businesses in the Tampa Bay area the communication tools that big businesses enjoy - with an affordable price.
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Soft Phones
If you are a traveling business professional the soft phone is the solution for you. With the ability to turn your laptop into your local office phone from anywhere in the world the possibilities are endless. With a few simple steps we will install the soft phone application on your PC and then all you will need is a mic or a headset. This will give you the capabilities to make calls from anywhere and because we will set it up to represent your office number no one will know the difference. Of course the other advantage is the money you can save on long distance and cell phone use.
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ISP
We have maintained a solid reputation for employing the highest caliber IT professionals and delivering the highest quality client solutions. We believe in forming long-term relationships with our clients so that we can learn their business and understand their corporate culture, goals, and objectives.
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Business PBX
You are probably asking yourself “What advantage would I have with an on-site PBX?” First, would you like to be able to record customer calls to improve customer service and handle complaints? Maybe you have an employee who is making too many personal calls but you can't prove it. With the Business PBX system you will be able to run call report for his extension to find out for sure.
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Advantages
- Reduce Telecommunications Costs
- Deliver Service Excellence
- Increase Flexibility
- Lower Risk
- Focus on Business-Critical Initiatives
- Record all calls from all extensions
- Get call logs with the push of a couple buttons
- Listen in on any extension
- Barg in and take a call
- The freedom of changing, adding or deleting extensions
- The ability to frequently change your on-hold announcement or your auto attendant message.
With Bouncetel we don’t expect you to know much about phones. That’s our job!
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